Acceptable Use Policy - Web Hosting
and Conditions for Dial-up Accounts
and Conditions for Dedicated Business Accounts
Acceptable Use Policies
Use Policies for Web Sites
Acceptable Use Policies for News Groups
Use Policies for Web Hosting
Please read and understand our policies as they are to protect the
best interest of our customers as a whole. US Net
policy is to act as a neutral
provider of access to the
reserves the right to suspend or
cancel a customer's access to any or all services provided by US
when US Net
decides that the account has been inappropriately
used. If you are unsure whether any contemplated use or action is
permitted, please send mail to firstname.lastname@example.org
and we will assist you.
SPECIFIC USE POLICIES.
Net Services May Only be Used for Lawful Purposes
Transmission, distribution, or storage of any information,
data or material in violation of United States or state regulation
or law, or by the common law, is prohibited. This includes, but
is not limited to, material protected by copyright, trademark, trade
secret, or any other statute. US Net
reserves the right to
remove such illegal material from its server immediately. US
expressly forbids anyone from using US Net
for the propagation, distribution, housing, processing, storing,
or otherwise handling in any way lewd, obscene, or pornographic
material, or any other material which we deem to be objectionable.
The designation of any materials as such described above is left
entirely to the discretion of the US Net
and/or Unethical Use
US Net does NOT allow sites that provide points of distribution,
participate in the act of or provide links to the following types
Any erotic or pornographic material, links
to adults sites, or advertisements for adult sites.
(Warez). Any software
that is copyrighted and not freely available for distribution
without cost. ROMs, ROM Emulators and Mpeg Layer 3 files (MP3).
Violation of copyrights held by
individuals and corporations or other entities can result in
civil and criminal liability for the infringer, and can involve
the ISP in litigation and possible loss of reputation.
class="heading2">Hacking / Phreaking.
Includes sites with material,
links, or resources for Hacking, Phreaking, Viruses, Anarchy,
or any type of site that promotes or participates in the destruction
or compromises the integrity of US Net.
Defamatory speech distributed
over the Internet can result in civil liability for the defamer
and litigation against the ISP whose facilities were used to
distribute the defamatory material.
Transmission of Obscene or Indecent Speech or Materials.
Violation of indecency and obscenity
laws can result in criminal penalties.
US Net strictly prohibits harassment, whether
through language, frequency, or size of messages. Forging of header
information is not permitted. US Net does not allow unsolicited
mail. This includes "Spamming" and "Bulk Mail"
sent to persons who have otherwise not requested to receive such
mail. The reason for this is that not only is it generally frowned
upon by the internet community, but it also demands extra bandwidth
to handle the effects of such mail.
Net Services are Intended for the End User Only
Customers cannot sublease, sub host, or give away
control of any portion of US Net's resources. For customers
who do wish to sublease web space, US Net offers a very
competitive resale program.
Violation of any of US Net's Rules and
Regulations could result in a warning, suspension, or possible
account termination. Accounts terminated due to policy violations
will not be refunded.
If the payment method is a credit card, the customer
will be invoiced, via email address listed on the account 3 days
before its renewal date. You do not need to respond to this email.
Our system will automatically charge your credit card on the night
of your renewal date.
class="heading2">Checks or Money Orders
If you are set up to pay by mail in check you will be
invoiced 15 days before your renewal date. This will allow you
time to mail in payment. Please mail you payments to:US Net,
120 S. Central, Suite 150
Clayton, MO 63105
Past Due Accounts
When an account is past due our system will automatically send
you notifications that your account is past due. It is the customerís
responsibility to contact the billing department if this situation
Out of Country Signups
Since 90% of FRAUD comes from out of the country. All customers
that are signing up who are not located in the United States will
be required to fax in a copy of their credit card front and back.
This is done for our protection as well as our customers. Fax:
Billing Department Hours
8:30am 5:00pm (PST) Monday - Friday 888-977-7333 x700 If
an account is 15 days past due we will try to contact you using
the phone number listed on your account. If we are not contacted
with in 5 days of this phone call you will experience temporary
interruption of our services but your account will remain open.
If another 15 days pass, total 35 days, your account will be closed
and you will be required to pay a $25.00
reactivation fee.Please note. All accounts that have been
closed for non-payment will be sent to our collection agency for
further attempts to collect monies owed.
All payments must be in U.S. currency
For a currency conversion chart please go here.
PRIMARY E-MAIL ADDRESS.
The primary e-mail address that is entered
on the sign-up form will be our main contact with you. All
invoices, notifications, and correspondence between US Net
and the customer is through this primary e-mail address. It
is the customerís responsibility to provide a valid primary e-mail
address. If your primary e-mail address needs to be updated,
please contact email@example.com.
US Net will not be responsible for the possibility of any
downtime of services due to not receiving proper notification.Note:
The primary e-mail address must be at a domain other than the
customerís domain. Our suggestion is to use your ISPís email
account or a web-based free email account like hotmail or yahoo.
US Net reserves the right to cancel service
at any time. All fees paid in advance of cancellation will be
pro-rated and paid by US Net if US Net institutes
its right of cancellation. If cancellation is caused by customers
violation of these policies, then no refund will be disbursed.
Customers can cancel service any time and be refunded
any amount exceeding the pre-payment of the current month. Accounts
can be cancelled by faxing the following information to 1-760-744-3778
(Name, Email not a US Net address, Domain Name, FTP Password,
Telephone, Last 4 Digits of Credit Card if applicable, and Reason)
email the information to firstname.lastname@example.org
or by calling the billing department at 1-888-592-4678. Payment
will be made by company check within 30 days of receipt of cancellation
or credit card return. An account will be cancelled within 48 hours,
unless a date of cancellation is requested.
Refunds within the 30 day trial period will be
full refunds. Refunds outside the 30 day trial period and within
the 1st year will have setup fees deducted from the refund.
US Net will not be responsible for any
damages your business may suffer. US Net makes no warranties
of any kind, expressed or implied for services we provide. US
Net disclaims any warranty or merchantability or fitness for
a particular purpose. This includes loss of data resulting from
delays, non-deliveries, wrong delivery, and any and all service
interruptions caused by US Net and its employees. US
Net reserves the right to revise its policies at any time
without prior notification.US Net furthermore expects that
its subscribers who provide Internet services to others will comply
fully with all applicable laws concerning the privacy of on-line
communications. A subscriber's failure to comply with those laws
will violate US Net policy. Finally, US Net wishes
to emphasize that in accepting services, subscribers indemnify
US Net for any violation of the subscriber of the Services
Agreement, or of law or US Net policy, that results in
loss to US Net or the bringing of any claim against US
Net. This means that if US Net is sued because of activities
of the subscriber that violate any law, the Services Agreement
or this policy (which is part of the Services Agreement),
the subscriber will pay any damages awarded against US Net,
plus costs and reasonable attorneys' fees.